Rooms can be occupied from 14:00 in the afternoon and leave by 10:00 on the day of departure.
You can cancel the reservation only in written way, which you can send online or by e-mail.
You can cancel free of charge to the 14th day before the 1st night of the reservation.
If you cancel the reservation later than the 14th day before the 1st night of the reservation, you have to pay the cost of the 1st night, like penalty. You can cancel your reservation regarding the high season or the holidays (see in the season schedule) free of charge to the 21th day before the 1st night of the reservation. You have to pay 50 % of the service or accomodation if you cancel later than the 14th day before the expected date of arrival and earlier than the 14th day before the expected date of arrival. If you cancell later than the 14th day before the expected date of arrival, you have to pay the total cost.
Discount for children:
0 - 3 years Free
3 - 14 years 50 %
It is important that our guests do not have to worry about the extra charges when bringing their children to relax with them, therefore we do not count any fees for children under the age of 3 and only 50% of the price for children under the age of 14.
We have already set family rates for many special packages, especially Deluxe Family Suites.
Baby cot is free of charge for children up to 3 years!
Pre-season: 1st January - 30th June
High season: 1st July - 31st August
Off-season: 1st September - 31st December
You can check-in earlier and check-out later. Early check-in from 11:00 on arrival’s day, late check-out till 13:00 on departure’s day. The price of the service: 7 000 HUF/room/occasion. If you would like to use this service, please inform us beforehand.
the club for the privileged ones
Have you ever been to Hotel Aurum or our partner hotels? Come back and take advantage of our unique discounts. Relax or book now with 10% off!
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